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Frequently Asked Questions

Terms & Conditions

Spectrum Smiles (Jersey) Limited is registered with the Jersey Financial Services Commission (as RC109258).

Please note this website and Spectrum Smiles (Jersey) Limited (“we”, “us”) are governed by the applicable Laws of Jersey in the Channel Islands, and exclusive jurisdiction belongs to the Courts of Jersey.

 

Terms of using this website

These terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of the Spectrum Smiles (Jersey) Limited website (“our site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. Therefore please read these terms and conditions carefully. If you do not agree with these terms, you must discontinue using this website.

Please take into account our Privacy Policy (and Cookie information contained within that policy) so you are fully informed as to the use and processing regarding your data when you use our services. Also, you are responsible for ensuring all persons who use your internet access and who then access this site are aware of and comply with these terms and our privacy policy.

 

Amendments and changes to this website

We have the right to make changes (without notice) to this website, which may be enhancements, modifications and alterations to the content, or suspending, discontinuing, restricting or prohibiting access to this site.

Please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

 

Accessing our site

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. Except as expressly provided for on this website, we are not responsible for the content or use of any web pages or any message sent or received by you.

 

Your usage of our site

You are prohibited from using this website, or its associated social media pages, for any illegal purposes and in particular you agree that you shall not send, use, copy, post or allow any posting which is defamatory or obscene or which is abusive, indecent or in breach of the privacy of any person.

You agree not to send any unsolicited promotional or advertising material, spam or similar materials or any volume messages which may interfere with the operation of this website or with the enjoyment of this website by other visitors.

 

Intellectual property rights

All present and future copyright, trademarks, and other intellectual property rights relating to this website are vested in us and our licensors. You acquire no rights in the website other than the limited right to use the website in accordance with these terms. You agree to protect our proprietary rights and those of our licensors and agree to promptly notify us in writing (contact details below) upon becoming aware of any unauthorised access or any use of the website that infringes upon any proprietary rights.

You are permitted to print out or download information and content from this website only for your own personal non-commercial use or for the non-commercial use of your organisation. You may not offer for sale or sell or distribute over any medium any part of this website or its content. You may not make any part of the website available as part of another website, whether by hyperlink framing on the Internet or otherwise unless you have been authorised to do so in writing by us.

 

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

 

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Jersey law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; use of or reliance on any content displayed on our site; loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

 

Malicious Software

We (and our website hosting provider) will aim to maintain this website, however we do not guarantee that your experience of browsing this website will be free from software ‘bugs’ or malicious software such as viruses.

As such it is your own responsibility (or that of your organisation) to maintain your own up-to-date operating system environment and information technology platform (such as with the application of official updates and patches), and to ensure you use security mechanisms such as running your own up-to-date antivirus software.

It is prohibited to misuse this website (or our associated social media), by knowingly introducing malicious software (including but not limited to viruses, trojans, logic bombs, worms, ransomware or other harmful programs). It is also prohibited to attempt to gain unauthorised access to, or launch any attack (such as a Distributed Denial of Service) against, our web server, website content administration, or any server, database or computer associated with our website and website hosting.

 

Configuring a link to our website

We allow you to establish a link to our website, provided that:

  • It does not damage or take advantage of our reputation.
  • It is done in a legal and fair way.
  • You link to our homepage (www.spectrumsmiles.co.uk ), not any other page of our website.
  • The link is not established in a website you do not own.
  • Our site is not ‘framed’ on another website.
  • You must not suggest any form of association, approval or indeed endorsement by us where we have not agreed to it.

Please contact us if you would like to use any content on our website outside of these provisions. Note that we reserve the right to withdraw the permission to link to us without notice.

 

Third party links and resources in our site

While this website may provide links to other websites we have no control over such sites. We cannot accept any liability for the accuracy or otherwise of any content, or the security of any activity carried out on other such sites. Your use of such sites is at your sole risk.

 

Breach and indemnity

If you are in breach of these terms we may suspend your access to this website and refuse to provide you with any further access to it.

You hereby agree to indemnify us against any costs, claims, losses and damages (including legal fees) incurred by or awarded against us as a result of your misuse of this website or your breach of these terms.

 

Amendments to these terms

We may amend these terms when required, and as such your continued use of this website would constitute your acceptance to those new terms.

 

How to contact us

To contact us, please e-mail info@spectrumsmiles.co.uk

Alternatively you may write to us at:

Spectrum Smiles

Spectrum Buildings

Gloucester Street

St. Helier

Jersey

JE2 3DB

Channel Islands